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Instructions Video

1.0 PACKAGE APPEARANCE

2 cardboard tubes, tied together, containing the two pole sections, 
1 box containing the components, the tools for assembly and the instructions.
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2.0 CONTENT OF THE LOW SSH and ULTRAGRIP2 51 mm PACKAGES

1 Lower pole section: 140 cm long for LOW and ULTRAGRIP, 200 cm long for SSH.
with safety ring pre-fitted.
1 Upper pole section cut to measure with the internal ssh joint pre-fitted.
1 Upper plate with Pole&Silk kit pin (the movement of the plate is normal, it allows for compensation of ceiling inclination up to 3°)
1 Lower Plate with QuickSpin2
1 5 mm hex key
1 4 mm hex key
1 8 mm spanner
1 Pointed grub screw for the optional QuickSpin2 lock/release function
1 Instruction sheet
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2.1 CONTENTS OF THE PRO POLE PACKAGES

1 Lower pole section 200 cm long with safety ring pre-fitted
1 Upper pole section cut to measure with the internal pro joint pre-fitted
1 Upper plate with Pole&Silk kit holes and pin
1 Lower Plate with holes and QuickSpin2
1 5 mm hex key
1 4 mm hex key
1 8 mm spanner
1 Pointed grub screw for the optional QuickSpin2 lock/release function
1 Instruction sheet
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2.2 ADDITIONAL EQUIPMENT REQUIRED FOR INSTALLATION NOT INCLUDED

1 spirit level
Rawlplugs for fixed installation (necessary for the PRO model, only if to be fitted with screws)

3.0 ASSEMBLY (VALID FOR ALL MODELS)

Take care when unpacking the poles and components in order to not damage the pole coating. Pole assembly should be carried out on the ground.
Place the pole sections horizontally on the ground and kneel in front of them in order to begin assembly.

ATTENTION:  Do not remove the red tape from the pole base until specifically instructed to do so.

3.1 FIT THE UPPER PLATE TO THE UPPER POLE SECTION

1° Rest the upper plate on the floor and slot the upper pole section onto the steel pin.
2° Check that the plate is fully inserted
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3.2 SCREW THE LOWER PLATE TO THE BOTTOM OF THE LOWER POLE SECTION

1° Lower the QuickSpin2 (static pole position).  
2° Screw the lower plate into the lower pole section by turning it clockwise, stopping approximately 2 cm from the safety ring.
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3.3 CONNECT THE POLE SECTIONS AND TIGHTEN THE SCREWS ON THE CENTRAL JOINT

1° Place the pole sections on the ground and connect them, ensuring that the holes align.
2° Use the 5 mm hex key to tighten the joints, turning the key clockwise.
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4.0 PRESSURE INSTALLATION: FOR ALL MODELS

The pole must rest on a perfectly horizontal, solid, non-elastic, even and flat surface.
Make sure that the contact surfaces can withstand a pressure of approximately 350 kg and that the pole is installed in the point at which measurements were taken before ordering.
The pole has a tolerance of -1 +4 cm with respect to the indicated height.
Clean the floor in order to remove any dust.
The rubber pads on the underside of the pole plates must be kept clean and grease-free with the use of alcohol. The pads are held in place without the use of chemical glues. In the event of detachment, they can be re-fixed with double-sided tape.
N.B.: In the event that the Safety Plate has been purchased, see the specific instructions.
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4.1 PLACE THE POLE VERTICALLY IN THE PRE-ESTABLISHED POSITION AND EXTEND IT UNTIL IT IS IN CONTACT WITH THE CEILING

1° Make sure that the QuickSpin is in the static position.
2° Place the pole vertically in the point in which it is to be installed (taking care not to damage light fittings, walls or any surrounding furnishings).
3° Rest the base on the floor, grip the pole midway along its length and turn it anticlockwise. The pole will begin to extend and the upper plate will rise towards the ceiling or the Safety Plate.
4° As soon as the upper plate on the pole comes into contact with the ceiling or the Safety Plate, stop and ensure that the pole is perfectly vertical.
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4.2 SAFETY CHECK

The height regulation screws must not be excessively exposed. Insert the 5 mm hex key into the inspection hole located on the lower part of the lower pole section: 
1° if the hex key stops against the internal screw, installation has been carried out correctly.
2° if the hex key passes through the hole on the opposite side, the pole is NOT secure. This means that in the point in which the pole has been positioned, the height of the ceiling is more than that indicated in the order. Try to move the pole to another point in the room before contacting the manufacturer.
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4.3 PLACE THE POLE IN A PERFECTLY VERTICAL POSITION AND TIGHTEN IT AGAINST THE CEILING

This operation is very important as it will allow the pole to function correctly.

1° Place the pole in a perfectly vertical position with the use of a spirit level (not included), first frontally and then laterally, moving the lower plate with your foot in the direction necessary.
2° When the pole is in a perfectly vertical position, grip it with both hands and turn it slowly anticlockwise in order to properly fix the upper plate against the ceiling.
3° The pole should not be excessively tightened, as otherwise the elevated pressure may slow the spin speed.
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4.4 STABILITY CHECK

1° Grip the pole with both hands
2° Shake it in order to ensure that the pole does not shift position, and then move on to the next check.

If the pole moves, and is therefore no longer perfectly vertical:
1° Grip the pole
2° Turn it clockwise to lower it
3° Repeat point 4.1 and 4.3, tightening a little more than before
4° Repeat the stability check.

4.5 ROTATION FLUIDITY CHECK

1° Lift the QuickSpin ring (spinning position).
2° Rotate the pole in order to test the fluidity of the spin.

If it spins freely:
Move on to the next step: TIGHTEN THE SAFETY SCREWS.

If the pole does not spin freely: 
1° Lower the QuickSpin ring to the static position.
2° Loosen the pole by turning it just a few degrees clockwise. 
3° Repeat the stability check.

If the pole spins unevenly:
Check that the pole is perfectly vertical as per point 4.3.
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4.6 TIGHTENING THE SAFETY SCREWS

1° Remove the red seals.
2° Take the 8 mm spanner.
3° Position the 8 mm spanner correctly and tighten the hexagonal screws (safety screws) alternately by turning them anticlockwise (observing from above, looking downwards). Tighten the screws with appropriate force. Excessive force may cause damage.
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4.7 CHECK FOR CORRECT TIGHTENING

1° Lower the QuickSpin ring to the static position.
2° Check that the pole does not turn by turning it anticlockwise.
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5.0 INSTALLATION VIA SCREWS IN THE CEILING AND/OR FLOOR: VARIANT AVAILABLE EXCLUSIVELY FOR THE PRO MODEL

With the PRO version, it is possible to fix the pole plates to the ceiling and/or floor via the 6 mm holes on the plates.  

Once point 4.7 is complete, use a pencil to mark the position where the screws for the ceiling and/or floor should be placed, and then dismantle the pole (section 7.0).
Drill holes in the marked positions and insert the rawlplugs.
Install the pole (section 4.0), aligning the holes on the plates with the holes drilled in the floor/ceiling.
Screw the plates to the floor/ceiling.
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6.0 OPERATION OF THE QUICKSPIN2 SYSTEM

To use the pole in either spinning or static modes, lower or lift the QuickSpin2 ring:
- QuickSpin2 ring lowered: static pole
- QuickSpin2 ring lifted: spinning pole
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6.1 BLOCKING THE QUICKSPIN SYSTEM

In order to block the QuickSpin2 ring in either of the 2 positions (spinning or static), use the grub screw and the 4 mm hex key. 

1° Lock QuickSpin2 in the spinning position:
lift the QuickSpin2 ring, insert the grub screw in the free hole and tighten it fully with the 4 mm hex key. Unscrew the grub screw in order to free the QuickSpin2. 

2° Lock QuickSpin2 in the static position:
lift the QuickSpin2 ring, insert the grub screw in the free hole and tighten it fully with the 4 mm hex key. Unscrew the grub screw in order to free the QuickSpin2.
Palo pole dance a pressione 45

6.2 PAY ATTENTION NOT TO TOUCH THE SLOTTED SCREWS

Do not move the screws indicated in the figure
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7.0 DISMANTLING THE POLE

7.1 LOOSEN THE SAFETY SCREWS WITHOUT UNSCREWING THEM COMPLETELY

1° Position the 8 mm spanner correctly on the safety screws in order to avoid damage.
2° Loosen the safety screws with the 8 mm spanner by turning them clockwise (observing from above, looking downwards) but do not remove them completely.
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7.2 REMOVE THE POLE

Handle the pole with the utmost attention in order to ensure that it does not fall.

1° Lower the QuickSpin to the static position.
2° Rotate the pole in a clockwise direction to detach it from the ceiling. If the rubber pad on the upper plate is stuck to the ceiling through suction, allow air between the rubber and the ceiling or the safety plate with a screwdriver or similar.
4° Remove the pole, resting it on the ground or on the dedicated rack. If rested in a vertical position, make sure it is suitably anchored in such a way that it will not fall if accidentally knocked.

8.0 PRE-USE CHECKS

8.1 BEFORE USE, ALWAYS check that the central joint of the pole is adequately tightened.
8.2 Always carry out the checks in points 4.3, 4.5 and 4.6 before use.
8.3 Each time the pole is installed, check that the floor and the rubber pads under the pole plates are perfectly clean.
8.4 In the presence of children, pay extra attention also during installation and handling.

9.0 MAINTENANCE

9.1 Cleaning the pole
GeckoGrip Pole: plain alcohol (preferably isopropyl) on a microfibre cloth.
Stainless Steel Pole: water and ammonia (5%) on a microfibre cloth.
Ultragrip2 Pole: MEK (Methyl Ethyl Ketone) on a lint-free cotton cloth While cleaning use personal protective equipment. It is advisable to ventilate the area after cleaning the pole.
9.2 Lubricating the bearings
This can be carried out in a completely autonomous manner (contact This email address is being protected from spambots. You need JavaScript enabled to view it. lr at the ThePole headquarters with the Pole Maintenance service consultable on the website www.thepole.it.
The frequency of lubrication depends on the frequency of use of the pole and the level of cleanliness of the area. If no particular requirement emerges and the pole is used occasionally, yearly lubricating is recommended. In the event of more intense use, contact our Technical Support Service.

10.0 WARNINGS

10.1 The necessary tools for assembly, installation and dismantling are provided with the pole. Before using alternative tools on the pole, contact the Technical Support Service in order to ensure that they are suitable.  
10.2 Throughout assembly, installation and dismantling of the product, always pay the utmost attention and follow the instructions.
10.3 I If in doubt, contact the Support Service.
10.4 N Do not allow the product to be used, installed or handled by unaccompanied unauthorised persons or minors.
10.5 As the product is an item of sports equipment, it must be used by competent and trained persons.
10.6 Do not attempt movements you are unaccustomed to without supervision.
10.7 Use suitable protection and certified matting.
AGMDESIGN.IT ACCEPTS NO RESPONSIBILITY FOR ANY DAMAGE TO PEOPLE OR THINGS CAUSED BY AN INAPPROPRIATE USE OF THE PRODUCT.

11.0 TROUBLESHOOTING

11.1 THE POLE TURNS SLOWLY
Excessive pressure may have been applied to the pole during installation: reduce pressure, see point 4.4
11.2 THE LOWER POLE PLATE SLIPS
Check that the rubber pads on the underside of the pole plates and the floor are perfectly clean, see point 8.2
11.3 THE POLE TURNS NOISILY
Check that the pole is in a perfectly vertical position (point 4.2)
Check that the floor and ceiling are parallel. If this is not the case, try and move the pole a few centimetres.
If the problem persists, it may be necessary to lubricate the pole bearings (point 9.2)
11.4 THE QUICKSPIN2 SYSTEM IS BLOCKED
Check that the optional screw has not been inserted and that the slotted screws have not been touched (point 6.1)
Check that the pole is in a perfectly vertical position (point 4.2)
11.5 THE RUBBER PADS AT THE BOTTOM OF THE POLE HAVE DETACHED
The pads are installed without the use of chemical glues. In the event of their detaching, in order to reposition them clean the contact area and use normal double-sided adhesive tape (spare pads are supplied with double-sided tape on the back).
11.6 THE PRESSURE OF THE POLE BETWEEN THE CEILING AND THE FLOOR HAS REDUCED FOLLOWING INSTALLATION
Check that the floor and ceiling are solid (point 4.0).
In the case of laminated parquet fitted with expanded polyethylene film, the pockets of air inside the polyethylene compress, causing the pole to lose pressure. When this happens, loosen the safety screws and rotate the pole anticlockwise a few degrees in order to restore the correct level of pressure, as per points 4.3, 4.4, 4.5 and 4.6 In any case, we recommend installation of the Safety Plate.
11.7 THE POLE UNSCREWS WHEN IN STATIC MODE
Check the correct tightening of the safety screws as per points 4.5 and 4.6
11.8 THE GECKOGRIP AND STAINLESS STEEL POLES ARE MORE SLIPPERY THAN IN OTHER INSTALLATIONS
Clean the poles as per point 9.1
If the problem persists, check other aspects, such as an excessively damp external environment, sweating, etc. In the event that a defect is suspected, contact customer service as per the terms and conditions of sale.
11.9 When the product is not in use, check that it is stored in a safe position.
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CUSTOMER CARE

035.905116 from Monday to Friday, from 9 am to 6 pm or info@thepole.it

We inform customers that shipping times are indicated on the product shop page. To recharge the batteries we will be closed from 15 to 23 August, consider this period in calculating the shipping date.
Given the emergency situation due to COVID-19, we cannot rule out some possible slowdown or delay in deliveries, not dependent on our will.
We reserve the right to send any communications as the operating or regulatory conditions change. We guarantee our customers maximum commitment and thank you in advance for your kind collaboration.
ThePole.